As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2450375
Can't find Customer Panel Password
Closed

Comments

  • Ashin Iqbal started the conversation

    Hey , I just Put the Full version of amelia in my Booking Website (Goobim.com). I have created a Page for Customer Panel. But when any of my customer try to open the Customer panel, they can't find any password since amelia didn't ask for any password during booking the Services.

  • [deleted] replied

    Hi Ashin Iqbal,

    Thank you for your inquiry.

    In order for customer to receive a link where he will be able to setup his password you need to add %customer_panel_url%  placeholder in notifications. In that way after the booking customer will receive notification with a link to the panel and if you enable the option in the Roles Settings to require a login they will see option to setup their password. If you disable requiring login then customer will be able to open the panel through that link from the notifications right away. Just one note, you need to add panel to the page through the shortcode and then to paste link to your page in our Roles Settings, at the bottom of the Customers tab. You can find detailed explanation on our documentation page here.

    Best regards.