We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm unable to create a connection with a remote database using wpDataTables. The plan is to link an external Mysql database hosted on the cloud with the wpDataTable and access a table for CRUD operations on the remote database table.
When I go to the settings page of the plugin and try to create a separate DB connection for MySQL, the (Apply, Delete, Test DB Settings, Add New Connection)control buttons do not respond to input.
Hello Stephen
I see this is a duplicate ticket, so it will be closed.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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