Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Regarding your other issues I see you have opened a ticket for each one of them so we will get back to you about those issues there. Thanks!
ok it works but I don't understand why my user admin doesn't work anymore because before the 2.7 update everything was ok, how can I make the admin work again?
That user was probably added a customer or an employee user role, maybe in the testing process you booked appointments while logged in, or similar. You can access your database and check the roles that this user has there, you would need to check this out in the wp_users and the wp_amelia_users tables (they can have different prefix depending on your database prefix). When you find the role that shouldn't be there edit the table by deleting the role.
Since update 2.7 when I go to services, the list is empty, it's very problematic.
I also have always had a problem sending mail, employees are notified but not customers.
Hello Alexandre CAPPE,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Regarding your other issues I see you have opened a ticket for each one of them so we will get back to you about those issues there. Thanks!
ok it works but I don't understand why my user admin doesn't work anymore because before the 2.7 update everything was ok, how can I make the admin work again?
That user was probably added a customer or an employee user role, maybe in the testing process you booked appointments while logged in, or similar. You can access your database and check the roles that this user has there, you would need to check this out in the wp_users and the wp_amelia_users tables (they can have different prefix depending on your database prefix). When you find the role that shouldn't be there edit the table by deleting the role.
Let me know if this helped!