We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2449001
not populating meta field columns from Pods custom post type
Closed

Comments

  • Andrew Clark started the conversation
    June 22, 2020 at 2:44pm

    I am not able to populate the table with custom fields from a Pods Custom Post Type. 

    At various times, these are the errors I am getting:

    1. The Custom Fields for the Custom Post Type are not visible to select. 
    2. I can load the data from an SQL query option. However, I have 35 custom fields to load. When I list those to populate the table, the datatable does not load. I just get a blank screen for what would be the SQL query and preview. 

    My hope is that I can use WPDataTables to associate between multiple tables but I cannot even get one Custom Post Type to load.

  •  2,576
    Aleksandar replied
    June 23, 2020 at 10:49am

    Hello Andrew

    Thank you for your purchase.

    I suppose you're using our query constructor for this purpose?

    If that's true, please note that this tool is not an ultimate query generator. It simply constructs a suggestion of a query. We are constantly working to improve it, but SQL is such a complicated and flexible language that full automation for constructing queries is next to impossible. Consequently, the more complicated the query, the higher is the probability that it will not return exactly what you need. So, you will often need to play around with the resulting query.

    If you can tell me what you're trying to create (step by step), and provide me wp-admin login credentials for your website, I can take a look, and see if there's anything I can do for you, but please note that writing custom queries isn't included in the provided support for the plugin, and I can't help you with that.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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