Hi

I am considering the Amelia plugin for my business and I have been playing with the demo sites. However, I am unable to display the booking slots in line with my requirements.

My business opening hours are from 05:30am - 10.30pm Monday to Friday and 08:00am - 08:00pm Saturday and Sunday. I have setup one employee and one service only within Amelia.

I want to offer 1 Hr training slots starting at 05:30am, so the first session would be from 05:30am - 06.30am. I then require a 15 min buffer before the start of subsequent sessions.

I have been trying every setting I can to get the available slots to display like

05:30 - 06.30 | 06.45 - 07:45 | 08:00 - 09:00 | 09:15 - 10:15 | 10.15

It would appear from my testing that the only way to select a 15 min 'Buffer Time After:' at the end of the appointment is to go in to Settings => General Settings and set the 'Default Time Slot Step' to 15 mins. If you then turn on the 'Use Service Duration For Booking A Time Slot' this results in 

05:30 - 06:30 | 06.30 - 07.30 | 07.30 - 08.30 .... effectively ignoring the 'Buffer Time After'

If I turn off the 'Use Duration For Booking A Time Slot' this results in the following:

05:30 am - 06:30 am | 05.45 am - 06:45 am | 06.00 am - 07.00 am .... Which results in subsequent slots overlapping with the previous. You cannot start another booking for a slot within the previous slot so I do not understand this.

Removing the 15 min 'Buffer Time After' interval results in the same results as above.

None of the online demos appear to use Before/After buffers.

To me it is entirely logical and expected that you would want to operate a break between appointments and this Buffer Time After parameter should permit this. It appears not to work. Can you please simply provide me with the settings required in order to achieve this or is this a bug (v2.7). 

If I am confident this can be done then I will purchase the plugin.

Regards,

Alan Jones