Can you please check our demo sites to see if it works normally on iPhone?
If it does, there is probably a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Can you provide me the URL to the booking form, so I can take a look?
I tried a few fixes, but couldn't get it to work - maybe I needed to clear cache on your webiste, although I'm not sure.
You can take a look at this link and see some possible fixes. There are a lot of people with the same problem out there, and it' jut how an iPhone behaves when font size is less than 16px.
I will reach out to our development team, and see if there's anything they did to fix it on our demo sites. If I receive something from them I'll let you know.
When I try to fill out an Ameria reservation form on my iphone, the screen zooms in. Even after I finish filling out the form, it still zooms in.
It's a hassle to get the form back to its normal size again when filling in other fields.
Is there any way to improve these?
For android, it's very smooth.
Hello Kohei
Can you please check our demo sites to see if it works normally on iPhone?
If it does, there is probably a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Can you provide me the URL to the booking form, so I can take a look?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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Hi again Kohei
I tried a few fixes, but couldn't get it to work - maybe I needed to clear cache on your webiste, although I'm not sure.
You can take a look at this link and see some possible fixes. There are a lot of people with the same problem out there, and it' jut how an iPhone behaves when font size is less than 16px.
I will reach out to our development team, and see if there's anything they did to fix it on our demo sites. If I receive something from them I'll let you know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you! I'll follow it.
Hi again Kohei
We didn't change anything on our demo sites, so I'm not sure why it's zooming in on your website.
This is the only difference between your website and our demo sites:
This is located in WordPress settings/Reading.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you. I want to import a demo site to my another new WP site, so can you provide data?
I added the code in the head section, and I can resolve the problem.
<meta name="viewport" content="width=device-width,initial-scale=1,user-scalable=no">
So, please close the ticket.
Thank you for your cooperation.
Hello Kohei
Thanks for letting me know!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables