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Hello,
Some of the services I'm offering are virtual sessions. I already connected zoom with Amelia but when I enter the placeholder in the email notifications, it doesn't show up in the email received. (See screenshots attached)
How can I fix this?
Thanks
Hello Kayla Boddy ,
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Could you please check if you have enabled Zoom for that service, when you open the Service modal you will see this option under the Settings tab -> Integrations? Also, have you added a Zoom user for the employee assigned to that service? Please look at the attachments.
I was missing turning it on directly on the services. Thank you!
You are welcome, Kayla. Glad to see that the issue is gone.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.