Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2446775
zoom link
Closed

Comments

  • Kayla Boddy started the conversation
    June 19, 2020 at 7:19pm

    Hello,

    Some of the services I'm offering are virtual sessions. I already connected zoom with Amelia but when I enter the placeholder in the email notifications, it doesn't show up in the email received. (See screenshots attached) 

    How can I fix this?

    Thanks

  • [deleted] replied
    June 22, 2020 at 2:16pm

    Hello Kayla Boddy , 

    Thank you for your purchase and apologies for replying late, we are not working on weekends. 

    Could you please check if you have enabled Zoom for that service, when you open the Service modal you will see this option under the Settings tab -> Integrations? Also, have you added a Zoom user for the employee assigned to that service? Please look at the attachments. 

  • Kayla Boddy replied
    June 23, 2020 at 1:37pm

    I was missing turning it on directly on the services. Thank you!

  • [deleted] replied
    June 23, 2020 at 5:12pm

    You are welcome, Kayla. Glad to see that the issue is gone. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.