When my client clicks on the %customer_panel_url% that is automatically generated in their confirmation email, they are getting the attached screen. How can I make it so that they go straight into their dashboard? I am attaching a screenshot of what my client sees and a screenshot of my current customer settings. When I test this on myself it works for me.
We had some bug with the forgot password option for the Customer panel in version 2.6 of Amelia, unfortunately. Sorry about that. Please update Amelia to its latest version, 2.7, and let me know if the issue is gone.
You can follow these instructions to update Amelia manually:
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
When my client clicks on the %customer_panel_url% that is automatically generated in their confirmation email, they are getting the attached screen. How can I make it so that they go straight into their dashboard? I am attaching a screenshot of what my client sees and a screenshot of my current customer settings. When I test this on myself it works for me.
Hello Astrid Storey,
We had some bug with the forgot password option for the Customer panel in version 2.6 of Amelia, unfortunately. Sorry about that. Please update Amelia to its latest version, 2.7, and let me know if the issue is gone.
You can follow these instructions to update Amelia manually:
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.