We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to replace a Zapier connection where I export every completed order on our giftcards to be able to follow up on when the customers are using them. But when trying to build a similar Excel I cant wrap my head around how to do that, and keep it editable. Can you give me some guidance please. I have tried both the Generate a query to WordPress database and Generate a query to MySQL database both of them makes me unsatisfied with the result. *edit* I found out why:
"For full compatibility with extensions which alter the order number, such as Sequential Order Numbers, WooCommerce extensions should use $order->get_order_number(); rather than $order->id when referencing the order number.
If your extension is not displaying the correct order number, you can try contacting the developers of your payment gateway to see if it’s possible to make this tiny change. Using the order number instead is both compatible with WooCommerce core and our plugin, as without the order number being changed, it will be equal to the order ID."
Can you make "wpdatatables" compatible with https://woocommerce.com/products/sequential-order-numbers-pro/ or make a calculated column that shows these numbers?
Hello Rune
Thank you for your purchase, and sorry for the late response.
You can use wpDataTables to pull the data from the database. We don't have native integration with WooCommerce, but with SQL query based tables you can extract the data you need from the database and have them displayed in a tabular form.
Please note that the Query Constructor is not an ultimate query generator. It simply constructs a suggestion of a query. We are constantly working to improve it, but SQL is such a complicated and flexible language that full automation for constructing queries is next to impossible. Consequently, the more complicated the query, the higher is the probability that it will not return exactly what you need. So, you will often need to play around with the resulting query.
Writing custom queries is not included in the provided support for the plugin, so I cannot help you with that.
Kind Regards,
Aleksandar Vuković
[email protected]
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