As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Amelia employee - "email already exists" for new user, doesn't match any other user (WP or Amelia)
Oh it's because he tested as a customer with that email....
Is it possible to send Event Notifications to email besides the Employee and Customer that are attached?
Hello Will
Thank you for your purchase.
I'm glad to hear you found out why the email couldn't be saved.
As for another email - sure, in Amelia's Notification Settings, you can define more than one additional email addresses to which all notifications are being sent:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have a returning customer that is looking ot book but is having issues. How do i resolve this?
Hello Kevin
You can disable "Check customers name for existing email when booking" in Amelia Settings/Roles/Customer, and you will not face these issues.
Most likely, there is a space somewhere (in the name, or in the last name), and the plugin is seeing that as a different name.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables