Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
With the last plugin amelia workhours is broken. If I set Working hour starting at 9:30 it will be possible to set an appointment only from 11:30. But on the calendar it will be shown as 9:30.
Hello elraulito,
In the latest update of Amelia we changed the logic of calculating available time slots for booking when there are buffer times created for services and the option Use service duration for booking a time slot is enabled in Amelia -> Settings -> General. In the previous versions of Amelia, buffer times were taken into consideration for calculating the available time slots no matter if there are or if there aren't any appointments booked. From this release the buffer times are not taken into consideration when calculating the available time slots, they are taken into consideration only when an appointment is booked. So if an appointment is booked it will add the buffer time before/after for the previous/next time slot.
If you have any further questions feel free to ask.
Hi Marija,
The problem is not regarding the buffer time.
If I set my working time 9:30-12:30
Appointments will be available from 11:30 to 14:30
On my dashboard it will appear as booked at 9:30 but the user will get an email of booking at 11:30
Hello elraulito,
I see, sorry I misunderstood your issue. Could you please check if you have set your City timezone in your WordPress General Settings? As this timezone setting applies to Amelia as well, and if it isn't set to your timezone there can be a mismatch in the time slots on the front-end and on the back-end.
Thanks that solved my problem
You are welcome.
Glad to see that the problem is solved.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.