We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Amelia booking system connected to my google calendar.
When I don't want a customer to book, I will put schedule and "busy"
But the schedule from July doesn't work
I putted "busy" but a customer still can book..
Please fix this problem urgently
Hello Terumi Kai
Thank you for your purchase.
Did you enable "Remove Google Calendar Busy Slots" in Amelia settings/Integrations/Google Calendar?
When you do this, all new busy events will remove the time slot from Amelia's calendar for the calendar of the connected employee. Also, my advice would be to increase the Max number of returned events if you plan to have a lot of busy events in your calendar.
Kind Regards,
Aleksandar Vuković
[email protected]
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