As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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We are using the plugin to schedule pool reservation slots due to limited capacity. for our HOA.
I can't figure out how to limit the hours to a range or specify slots for each "service" (open swim, lap swim, gym). The slot duration is set appropriately, but when I access the dashboard, it has the availability for 24 hrs.
Really happy with purchase, just can't find the correct documentation. I'm sure a link/video would clear this up fairly quickly. Recommend putting a search function on your documentation section.
aww...figured it out.
Wordpress time zone was set incorrect. Also to those that see this...
Make sure you assign an "employee" with the hours your like that specific service available. All times are based off your WordPress>General>UTC setting
Hello Anthony Bernard,
Thank you for your purchase.
Glad to see you managed to find a solution to your ticket. Thank you for letting us know.
Yes, the available time slots for a service are configured by setting up the employees' work hours to whom the service is assigned to and the timezone setting from WordPress General Settings applies to Amelia as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.