We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We are using the plugin to schedule pool reservation slots due to limited capacity. for our HOA.
I can't figure out how to limit the hours to a range or specify slots for each "service" (open swim, lap swim, gym). The slot duration is set appropriately, but when I access the dashboard, it has the availability for 24 hrs.
Really happy with purchase, just can't find the correct documentation. I'm sure a link/video would clear this up fairly quickly. Recommend putting a search function on your documentation section.
aww...figured it out.
Wordpress time zone was set incorrect. Also to those that see this...
Make sure you assign an "employee" with the hours your like that specific service available. All times are based off your WordPress>General>UTC setting
Hello Anthony Bernard,
Thank you for your purchase.
Glad to see you managed to find a solution to your ticket. Thank you for letting us know.
Yes, the available time slots for a service are configured by setting up the employees' work hours to whom the service is assigned to and the timezone setting from WordPress General Settings applies to Amelia as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.