Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2442578
blank screen
Closed

Comments

  • Semirechenskii Ivan started the conversation

    Hi!

    Thank you for response. Before go pro I like to be sure that Amelia will works for me but light free version showing blank screen (attached screenshoot) after installation. Installation was ok but all menu items at dashboard show blank page (please see attached file)


    PHP 7, WP latest  

  • [deleted] replied

    Hi Semirechenskii Ivan,

    Thank you for your inquiry.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

  • Semirechenskii Ivan replied

    Hi Isidore, unfortunately the web site setup locally on localhost.  What next?

  • Semirechenskii Ivan replied

    Got it! Conflict with eRoom - Zoom Meetings & Webinar plugin. 

  • [deleted] replied

    Hi Ivan,

    Glad to hear that, and thank you for sending us the name of the plugin so we can save it and if we get a chance investigate later.

    Best regards.