As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi!
Thank you for response. Before go pro I like to be sure that Amelia will works for me but light free version showing blank screen (attached screenshoot) after installation. Installation was ok but all menu items at dashboard show blank page (please see attached file)
PHP 7, WP latest
Hi Semirechenskii Ivan,
Thank you for your inquiry.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Hi Isidore, unfortunately the web site setup locally on localhost. What next?
Got it! Conflict with eRoom - Zoom Meetings & Webinar plugin.
Hi Ivan,
Glad to hear that, and thank you for sending us the name of the plugin so we can save it and if we get a chance investigate later.
Best regards.