We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We are having an issue with the Appointment Next Day Reminder emails not sending out - the confirmation emails are working fine, but the Appointment Next Day Reminder emails aren't being sent out.
I have added the details to the Cron as per the note in the Notification settings - please see the attached screenshot, perhaps I have put these in incorrectly?
This is very important to The Alley Barber and essential for the clients, if you could please help out with this that would be fantastic.
Thanks very much,
Melissa
Hello Melissa
It does look fine, but depending on of the server there is a different configuration for it which you can contact your hosting provider or you can check out one of the solutions from this link.
Also, you can try this:
*/15 * * * * wget -q -O - "https://www.lcmigration.com//wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"
If that does not help you, my suggestion is to try with WP Crontrol plugin. You have detailed instructions in our FAQ section (look for WP Crontrol).
Kind Regards,
Aleksandar Vuković
[email protected]
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