We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There,
is there any chance / way to duplicate an existing appointment... ??? That yould be very usefull... for new yoga courses..etc... noone ones to type all the text again.... ???
thanks!- best wishes- marisa
Hi Marisa,
Thank you for your purchase.
When you go to Appointments page and click to edit the appointment, at the bottom left of the modal there is copy button (attachment). When you click on it you can duplicate the appointment.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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..oh sorry - I meant "events" not "appointments".... sorry - my mistake! ....
Hi Marisa
I'm sorry to disappoint you, but unfortunately duplicating events is not yet possible with Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
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okay, ... thanks! ... another question:
On the output Page I can show the events using this code for example: [ameliaevents counter=10]
I don't want the Calender on top of the events... I just want to show all events, no matter if they are in the future or past... How can I do that?
Thanks! kind regards- marisa
Hello Marisa
You cannot remove the filtering option with any built-in features of Amelia, but we can help you hide it with some custom CSS, if you can provide us the URL to the booking form.
To display events from the past, you need to add JS like this:
This will display events from the past 10 days - you can increase that in order to display past events in the booking form.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hallo Aleksandar,
wow Thanks!
here is the URL: https://www.hebamme-augsburg.de/kursangebot/
I want to show all Events... even in the past.. for example half a year -> pastEventDays: 150...
THANKS a lot - kind regards marisa
Hello Marisa
Have you tried adding that script on the page?
If you're using a builder, they sometimes have something like "Custom code", where you can simply add the code as provided in the format below. Or, if you're adding it to the page, you can add it as plain HTML in between the <script>...</script> tags, above the shortcode, for example:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hey Aleksander, yes - I added the code - worked fine!
Then I just use display: none in the css to remove the calender...correct?
Thanks a lot! best wishes- marisa
..and another question... I want to change the text of the event notifications.... -> I want to send an additional text if the event is a "rückbildungskurs" .... so something like this:
if(%event_name% == "rückbildungskurs"){
some special text...
}
is that possible???
thanks... marisa
Hi again Marisa
I'm sorry, but unfortunately something like this is not possible. At the moment notifications have to be the same for all events and/or services.
Kind Regards,
Aleksandar Vuković
[email protected]
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..all right!... Thank you very much!!
kind regards - marisa
You're welcome, Marisa
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables