As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We did a first batch of appointments on Saturday and I have some follow up questions:
1. If I set the system to make the appointments pending instead of approved, will it still show the appointment as available? We have a high volume of appointment requests coming in at the same time and I would like for them to be pending instead of approved so I can manually check them out and then approve them; but I need to make sure they don't show as available as pending and risk double booking.
2. Is there any way built into the system to limit so only one user (per email address) can make an appointment during a week?
3. Can I see what the screenshots look like if someone is able to cancel their own appointments?
Thanks!
Hey Astrid
Thanks for opening up a ticket.
Like I mentioned in the email:
1. You can change the behavior in Amelia settings/Appointments. You should enable the first slider, and disable the bottom one, and the time slot will remain open. When people book, you will choose who will be approved, and who'll be rejected.
2. Unfortunately, no.
3. Not sure what you mean? Could you explain in a bit more detail?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
hi thank you for responding.
On #1 I want the reverse behavior. I want it so the appointment goes in as pending but also so that nobody else can book it while it’s pending. Where are the sliders I need to activate to make that happen? You say I need to activate both.
Okay on #2
i found the documentation I need on 3 I believe.
Hi again Astrid
If you want only one customer to be able to book the appointment you need to set the service capacity to 1, and enable only the bottom slider, like this:
Then, regardless of the appointment status (Pending or approved), no one else will be able to book that time slot.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables