We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There,
I want to set up weekly three days booking availability with the time slots of 1hr ex: 2-3pm, 3-4pm and 4-5pm
https://digitechniks.com/test
In this its taking only 8.30am - 9.30pm only
Could please let me know what setting to be done for this.
Hello Digitechniks,
The available time slots on the front-end are set up by configuring the employees' work hours. So, you need to create work time periods under the Work Hours tab and assign the services you want to these work time periods.
Also, please check if you have set your City timezone in your WordPress -> Settings -> General, as this setting applies to Amelia as well. So, if it isn't set to your timezone there can be a mismatch between the time slots on the front-end and in the back-end.
Ok thank you, now the time slot is working, but once i fill the form its not taking to thank you page.
In general setting i have added Redirect URL After Booking: https://digitechniks.com/consulting-thank-you/
Its not taking to url after booking.
You are welcome. Glad to see that.
When I click on that link it takes me to an empty page, please look at the screenshot. Could you please check the page out? And in the booking process the customers should be taken to this page when they click on button Finish at the end of the booking process.