Hi, this new update is once again not working and keeps crashing our website. Below is the error message we get, the same thing happened a few months ago with a previous update.
Warning: require_once(/var/www/wp-content/plugins/ameliabooking/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/ameliabooking/ameliabooking.php on line 127
Fatal error: require_once(): Failed opening required '/var/www/wp-content/plugins/ameliabooking/vendor/autoload.php' (include_path='.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/wp-content/plugins/ameliabooking/ameliabooking.php on line 127
My question is; will I lose my current bookings if I reinstall the plugin, are the bookings kept on an external server?
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Hi, this new update is once again not working and keeps crashing our website. Below is the error message we get, the same thing happened a few months ago with a previous update.
Warning: require_once(/var/www/wp-content/plugins/ameliabooking/vendor/autoload.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/ameliabooking/ameliabooking.php on line 127 Fatal error: require_once(): Failed opening required '/var/www/wp-content/plugins/ameliabooking/vendor/autoload.php' (include_path='.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/wp-content/plugins/ameliabooking/ameliabooking.php on line 127
My question is; will I lose my current bookings if I reinstall the plugin, are the bookings kept on an external server?
Thanks.
Hello Wim,
It seems like the zip file isn't unpacked well, for some reason.
Could you please follow the bellow steps to update Amelia manually and let me know if you have issues with that?
You won't lose any data if you deactivate and delete Amelia on the Plugins page.
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Great, glad to see that the problem is solved.
You are welcome.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.