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  Public Ticket #2440643
SMS notfications not recharging
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  • Deborah started the conversation

    Hi,


    I am trying to recharge my SMS account to enable SMS notifications to be sent. However there seems to be a problem with the recharge button, in which after you select the amount it looks as though it is processing however nothing happens. I have also tried logging in with another account to check that but it is still not available. Can someone please look in to this as I need to activate this urgently. 

    Many thanks,

    Deborah 

  • [deleted] replied

    Hi Deborah,

    Can you please confirm that you have installed version 2.7?

  • Deborah replied

    hi Milos, 

    Where can I find out which version I have? 

    In the WP updates there isn’t one available for Amelia, so I am assuming it is the most up to date? 

  • [deleted] replied

    Hi Deborah,

    The newest plugin version is 2.7. You need to have to installed version 2.7. in order to recharge SMS balance, because we have changed the payment provider for recharging balance.