We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I would like to know if it is possible to change the following frontend views:
1. Is there a way to create 1 service but with different durations. E.g. "Sportmassage" with duration options of 45mins, 60mins or 90mins (customer's choice)?
2. In Search form: is there a way to pre-select the first available date? Now when customers do a search in the weekend (when the yogastudio is closed) there are no results displayed.
3. In Search form: is there a way to show multiple, but not all, categories?
4. In Catalog form: is there a way to show 2 larger columns instead of 4 smaller columns for the categories? Or another way to make the catagories more visually attractive?
5. In Catalog form: is there a way to show multiple, but not all, categories?
6. In Catalog form: is there a way to hide the generated text in the service'scolored 'dot' ?
7. In Catalog form: Is there a way to send a customer directly to the "all services" page, instead of having to choose a category first? Or to the "service-details" page instead of having to choose a category and service first? Like maybe as a widget?
8. In Catalog form: Is there a way to change the font on the "service details" overview page?
Thanks!
Hello Marloes,
Thank you for your purchase.
1. Unfortunately, there isn't a possibility to have one service with different duration. You can only create separate services with different duration, or create several Extras with different duration for one service.
2. There isn't a possibility for this in Amelia with its current built-in features. We have this feature in our requests list so I will add your vote to it.
3. No, there isn't a possibility to create shortcodes with multiple categories, you can choose only one ID in a shortcode, or show all without the IDs.
4. That can be probably achieved with adding custom CSS. If you need help with that, send me a page where you have Amelia shortcode and I will help out.
5. Unfortunately, no. The same applies as in point 3.
6. It can be hidden with custom CSS on the front-end.
7. No, that can't be achieved. Only if you have a shortcode with one category only, you will have an option to choose a service right away.
8. It can be probably changed with custom CSS.
If you need help with CSS, please send me a page where you have Amelia and let me know where and what exactly you want to change, and I will gladly help out if possible.