We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
I configured GCalendar as you described on your page and put in ID and key. I then linked the calendar to my employee. And i enabled "delete busy times from my calendar" in settings and set the default number to 500 (just to be sure, but the calendar is actually empty so far, despite of the 3 test dates)
So far so good - bookings are shown in my Google Calendar without problems, but busy entries in my Google Calendar don't show in my Amelia booking calendar so that they aren't blocked.
How can i solve this issue?
Regards, Tizia
Hello Tizia
Thank you for your purchase.
If you enabled "Delete Google Calendar busy slots", they should be blocked from Amelia. How long are they? The only issue I can recall is that whole-day events in Google are not carried over to Amelia, so you can reduce it to 23:30, and it will work.
Other than that, if it doesn't work, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, will do so. It's not a whole day date. ;)
True! Checked it out, too. Last week I was still able to double-book time slots but I guess we won't find out how that solved. Thank you for your support - happy that it works just fine now!
Glad to hear that, Tizia
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables