We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When we have a lot of services / events.
How do we know what code to publish?
I can't find it
Hello Javier,
Apologies for replying late, we are not working on weekends.
We implemented the option to see the IDs of the services/events in the back-end of Amelia in the latest update, version 2.7. So, if you haven't, please update Amelia and you will see the IDs in the back-end. You can also create a shortcode using Gutenberg, with enabling the option Preselect Booking Parameters , you will be able to choose one of the employee/services/categories this way and you will see the IDs in brackets, if that could help out. If you use some page builder you can copy/paste the shortcode.
If you have any further questions feel free to ask.
Can I use this visual selecction inside the builder DIVI?
I can't find it
There isn't a possibility for creating a shortcode like in Gutenberg with the page builders, unfortunately.