We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Based on going through the forum it appears that there's no way for someone to book a duration of their choosing... am I wrong on this? We really need for them to select a start and end time.
I saw a thread where "Extras" could be used and that seems to work as a workaround, although an open ended duration would be far more streamlined. My question is this, how can I change the labels so that it doesn't say "Extras"? That isn't really grammatically correct here and I do not see an option in the Settings > Labels area for Extras.
Hello John,
There isn't a possibility to have a dynamic duration for the services in Amelia, the duration is static and set when you create them, unfortunately, like you saw. There is the work-around with Extras, like you mentioned.
You can change strings in the plugin by using the translation method, but in your case you would change strings in the same language, you wouldn't translate them to another one.
Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction:
1. Download Amelia from TMS Store
2. Unzip the downloaded file.
3. Download and install POEDIT.
4. Open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Change the strings you want.
6. Save the translation.
7. Go to ameliabooking/languages/en_US/ folder and copy these two files - wpamelia-en_US.po and wpamelia-en_US.mo back to your website to the location ../wp-content/plugins/ameliabooking/languages/en_US/.
Please note that the change will be overridden with each update of Amelia, so you would need to apply the change after each update of the plugin.
If you have any further questions feel free to ask.