We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi again,
My client has a number of events. One of them has different information that needs to be sent to attendees than the others. How can I create conditional content in the notification email?
E.g. [IF event=5]Post this content[/if]
Alternatively if conditional event notifications won't work, is it possible to disable notifications for some events? That way we could use the url redirect to send them to a confirmation page with the generic information.
Hello Alistair,
There isn't a possibility for conditional events in Amelia, or disabling them per event, unfortunately. But you can put the some information about the event in the Events' description field , and then add the %event_description% placeholder to the notifications, so this will show the booked event description, if that could help your use case.
If you have any further questions feel free to ask.