As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm new to wordpress and Amelia.
My purpose in purchasing Amelia is to have clients schedule a consultation for our service (1 hour appointments).
I would like to be able to add a questionnaire to the scheduling process.
I would like to receive payment before the appointment is officially scheduled.
When an appointment is booked... I would like to add an addition 45 minutes of unavailability to the schedule to allow for travel time between appointments.
I am struggling to find these functions but the sales team told me Amelia does all this and more. I am struggling. Help would be greatly appreciated.
Thanks,
James
Hello James,
Thank you for your purchase.
You can create custom fields in Amelia for any additional questions you have for your customers and they will be added to the booking form for services you choose when you create them, You can read more about this feature here.
There isn't a possibility to receive a payment before the appointment is scheduled. The payment can be done online - in the bookign process - using PayPal, Stripe or WooCommerce, or on-site (offline) when customers come to the appointment. There is a possibility to set the Default status of the appointments booked to be Pending, and then yo approve them in the back-end.
There is a possibility to add Buffer times for the Services, so you can set the Buffer time after to be 45 min for the services, and if appointment is booked for that service, there will be a 45 min break before the following time slot available for booking. You can read here about the Services' options.
If you have any further questions feel free to ask.