I am trying to help a client set up Amelia and I'm curious as to the best way to set up Employees vs. Locations vs. Services as I'm running into some issues.
They rent Boats (in 1-hr increments) at 3 different locations. When a Boat is returned they need 1-hr to turn it around for the next booking. Here's how I set it up:
Service: Any one of the 3 different locations
Employees: Each individual Boat
Location: The actual address of the 3 locations
This seems to work properly on the front end, so I think I'm ok there. However, the issue I'm having is with the Buffer. It appears that the buffer is being applied prior to any bookings. So, for example, between 9am - 5pm there should be 8 reservable blocks. IF the 2p-3p block is selected, then the 3p-4p block becomes unavailable as well (as the buffer). All blocks from 9a-2p AND 4p-5p should be available. HOWEVER, the Buffer is being forced in there regardless of if a time slot is booked (see attached). How do I only show the buffer when a time slot is booked?
But may I STRONGLY add my name to the list of people that want it to work as outlined in the above thread!! Is there a timeframe for when this change will happen? I cannot launch Amelia without this fix in place. Thanks.
We changed the behavior in calculating the time slots when there is buffer time in the service in the latest version of Amelia, which was released yesterday. So, please update Amelia and you will see the change. You can follow these steps to update it manually, if you need that:
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I am trying to help a client set up Amelia and I'm curious as to the best way to set up Employees vs. Locations vs. Services as I'm running into some issues.
They rent Boats (in 1-hr increments) at 3 different locations. When a Boat is returned they need 1-hr to turn it around for the next booking. Here's how I set it up:
Service: Any one of the 3 different locations
Employees: Each individual Boat
Location: The actual address of the 3 locations
This seems to work properly on the front end, so I think I'm ok there. However, the issue I'm having is with the Buffer. It appears that the buffer is being applied prior to any bookings. So, for example, between 9am - 5pm there should be 8 reservable blocks. IF the 2p-3p block is selected, then the 3p-4p block becomes unavailable as well (as the buffer). All blocks from 9a-2p AND 4p-5p should be available. HOWEVER, the Buffer is being forced in there regardless of if a time slot is booked (see attached). How do I only show the buffer when a time slot is booked?
Sorry, I see this buffer issue is currently being addressed here: https://tmsplugins.ticksy.com//ticket/2158658/
But may I STRONGLY add my name to the list of people that want it to work as outlined in the above thread!! Is there a timeframe for when this change will happen? I cannot launch Amelia without this fix in place. Thanks.
Hello John,
Thank you for your purchase.
We changed the behavior in calculating the time slots when there is buffer time in the service in the latest version of Amelia, which was released yesterday. So, please update Amelia and you will see the change. You can follow these steps to update it manually, if you need that:
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.