As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there, Is it possible to integrate different Zoom accounts for different employees, since they will need to have their own Zoom accounts in order to have consultatons simultaneously? Thanks.
Helllo Noelle,
Only one Zoom account can be connected to Amelia with its current built-in features, unfortunately. There isn't a possibility to connect employees to different accounts in Zoom, you can only connect them to different Zoom users in one Zoom account. I will add this as a feature request to our list so it can be considered for implementation in the future.
If you have any further questions feel free to ask.
Thank you. Can those Zoom users host meetings simultaneously within one Zoom account?
You are welcome, Noelle.
You would need to check this out in your Zoom account, if more users can host meetings at the same time. You can check if you can find some answer about this here https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.