Hi there, Is it possible to integrate different Zoom accounts for different employees, since they will need to have their own Zoom accounts in order to have consultatons simultaneously? Thanks.
Only one Zoom account can be connected to Amelia with its current built-in features, unfortunately. There isn't a possibility to connect employees to different accounts in Zoom, you can only connect them to different Zoom users in one Zoom account. I will add this as a feature request to our list so it can be considered for implementation in the future.
If you have any further questions feel free to ask.
Hi there, Is it possible to integrate different Zoom accounts for different employees, since they will need to have their own Zoom accounts in order to have consultatons simultaneously? Thanks.
Helllo Noelle,
Only one Zoom account can be connected to Amelia with its current built-in features, unfortunately. There isn't a possibility to connect employees to different accounts in Zoom, you can only connect them to different Zoom users in one Zoom account. I will add this as a feature request to our list so it can be considered for implementation in the future.
If you have any further questions feel free to ask.
Thank you. Can those Zoom users host meetings simultaneously within one Zoom account?
You are welcome, Noelle.
You would need to check this out in your Zoom account, if more users can host meetings at the same time. You can check if you can find some answer about this here https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.