We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. The current Settings pages do not allow me to remove the option for customers to chose a staff member. I don't want them to be able to choose a staff member, only to be assigned one. How do I do that?
HI Timothy,
Thank you for your purchase.
You can use CSS to hide the employee on the booking page, for example this CSS code
and the result should be like this (attachment 1)
If you want to hide it from the last step ofthe booking as well, use this code also
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Where and how do I add these codes?
I need clear, step by step instructions, preferably using a plugin so my theme won't break.
Thank you,
Tim
Sorry one more question - with the same request below that I can be told exactly where to place the shortcodes - but I want to add those who book an appointment to upload a document to a google docs folder. (https://medium.com/@labnol/allow-others-to-upload-files-to-your-google-drive-cd062fb27821)
I would prefer this to be on the booking confirmation page... but I can live with it being on a seperate page if that's not possible, so long as I can redirect them to it on the confirmation page.
Can you please advise on the shortcode to make this happen? Thank you.
HI Timothy,
You can put CSS code directly on the just include style tags like this
More information on the Link1
Also if you are using Gutenberg builder you can choose Classic editor, Edit as HTML and then paste the code ( attachment)
As for the users to attach the file , you can use custom fields, more information on this link.
But it can not be uploaded to the google doc.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables