Okay
  Public Ticket #2436294
Hide Employee option
Closed

Comments

  • Kat started the conversation

    Hi there,

    We purchased the plugin today and I am going through the set up steps so I have a quick question.

    Is there a function to hide the employee field? I'd prefer it to hiding via CSS.

    Also, is there a way to provide the option or not to select an employee based on the service?


    Thank you in advance,

    Kat

  • Kat replied

    One more question.

    Why does the plugin assume that all our services will be available during all business hours? 

    Am I missing something?

  • Kat replied

    Me again!

    I figured out how to limit the hours per service. However, I run into a problem.


    I created an employee, setup the work hours and added the relevant service. You can see the details in the attached image "WorkHours". Then, I added the employee to the service.

    The expected result was to see the service available according to the work hours instead the service is not available at all. (screenshot "Book").

    I also have the following settings:

    1. Period available for booking in advance: 15
    2. Minimum Capacity:1 (I don't have the option to change it to "0").
    3. In "Appointment Settings", I have the "Allow booking above maximum capacity" - disabled and "Allow booking below minimum capacity" - enabled.

    Where did I go wrong?


  •  2,507
    Aleksandar replied

    Hello Kat

    Thank you for your purchase.

    We can help you hide the employee selection with some CSS, but since it is usually different for all sites, I'll need you to provide me the URL to the booking page, so I can find the correct CSS.

    As for the booking - is 1 hour long enough to fit the service? If you have buffer time before or after the service, it is taken into account, so 1-hour long service with 5-minute buffer time will not fit into 1-hour long working hours.

    If that doesn't help, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Kat replied

    Hello Aleksandar,

    Your suggestion worked like a charm! Thank you very much!

    I can hide it using CSS, I was just wondering if there was a function.

    Also, it looks like your coding is lacking ids and classes which makes it harder to work with CSS. It would be great if you'd organize your coding a bit better in a future update.

  •  2,507
    Aleksandar replied

    You're welcome Kat

    I will forward your suggestion about CSS to our developers, and hopefully they'll be able to do something in the future.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables