As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I'm creating a brand new site for a yoga studio using elementor. I have 2 issues
1. When I add Amelia shortcakes to elementor, it breaks the mobile responsiveness (the widget is bigger than the screen and it makes the site width to big for mobile) - how can I change this?
2. I have updated the colours but it is not reflected in the website. (I have cleared the cache etc)
Thanks for your help
Hello Melinda,
Thank you for your purchase.
1. I tested your website now and I can't see where it isn't a mobile responsive , could you please tell me what device you are using? And please check if you have the same issue on our demo sites on your device.
2. I see some customized colors on your website, please look at the attachments. Could you please tell me have you deleted your browser's cache?