As previously announced via banners and our newsletters, support is no longer available through this platform.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi,
I just bought Amelia and I'm trying to set up my first employee. When I click on "Wordpress user" and start typing the name of a user, nothing shows up. Is it possible to connect the employee/user to an existing user?
I did go ahead and "create new" and then that employee does show up in services, however it does not in the Users section of my admin.
thanks!
-Marc
Hello Marc Scheff,
Thank you for your purchase.
In order to connect employees in Amelia with WordPress users these users need to have the Amelia Employee user role in WP. If you need your users to have some other user role in WP as well, you can use some plugin for this purpose, like User Role Editor. Admin role doesn't need to be connected to employee in Amelia, as they already have access to everything in WP, so in Amelia as well.
If you have any further questions feel free to ask.