As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I am having the following issue:
an Existing Amelia user cannot reset his password when using "Forgot Password"
The existing user does not receive the Email with access link though the message " Email with access link has been sent" appears on the screen.
Kindly assist please.
Thank you
Roshan
Hello Roshan
The "Forgot password" doesn't work since there's a bug in the current version of Amelia, which will be fixed with the next update. Until then, please go to ../wp-content/plugins/ameliabooking/src/Application/Services/Helper/HelperService.php and replace line 133 with this:
The update should be released by the end of the week, though.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
I installed wpAmelia in this year. It still doesn't work from my website. Please tell me how to do. I'm new. I don't know where I can find the link to fix it. Please.
Irene
Hello Irene
Thank you for your purchase, but we can't help you resolve this issue on someone else's ticket. I see you opened a ticket related to Work Hours, so please feel free to open a new ticket related to new issues you're experiencing and we'll gladly help you there.
We'll probably need to access your site and see what's going on, if the plugin doesn't show up on the front-end, so make sure to open a private ticket, where you can share your login credentials.
Thank you for your understanding.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables