We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2435085
Services
Closed

Comments

  • empirega started the conversation

    Is there a way to have multipul bookings for the same service, at the same time.  For example, we use Amelia for facilities

    Lounge Room Facility, has space for 50 people.

    1.30pm

    1st person books 25
    2nd person books 20
    3rd person books 5

    now there is no more space for 1.30pm booking

  • [deleted] replied

    Hello empirega, 

    If you are talking about multiple customers in one booking, that can be achieved if you set up the Maximum capacity of a service to be 50 and enable the option Show "Bringing anyone with you"  when you create the service. Please look at the attachment. Then in the booking process, the customer that books an appointment will be able to choose how many people they bring to the appointment. You can read more about Group appointments here

    If you have any further questions feel free to ask.