As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Stripe is not working the the Live key - spaces do not appear for inputting credit card data. Stripe does work with the Test key, however.
I spoke with Stripe, and they said the issue is with Amelia.
The set-up looks complete in the 'Payment Settings.'
Any ideas?
Hello Andrea,
I see this is a duplicate ticket, for the same issue like the one you opened earlier, and my colleague responded to that one, so you can continue solving the issue there. I will close this one. Thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.