Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
-
Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Dear Amelia,
I need to add a new service to my reservation system. Its created in Amelia but not visible on website. Small changes of current services are visible without problems but a new one no. Please help.
Magdalena
[email protected]
Hi Magdalena,
Thank you for your purchase.
As I understand you are using the full version of our plugin?
If that is the case can you please open a ticket in Amelia category and our agents will help you out, probably they will ask for site access.
This category is for the pre-purchase questions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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I know but I have purchased Amelia more the a year ago so I dont have an API code neeeded for a support. But this not my fault, that it is not working, so can you please connect me with someone from technical support?
thank you!
M.
Hi Magdalena,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also tell me which service is not displaying.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Thank you very much, is visible now. I didnt know about these special hours. :(
Just it is not on second position as it should be.
M.
Hi M,
Yes the order is not the right as we do not have an option right now to order the services in desired way.
My suggestion is to change the names of the services, just delete the numbers before the service name.
example:
Instead of 2. STŘÍHÁNÍ DLOUHÝCH VLASŮ set the service name to be STŘÍHÁNÍ DLOUHÝCH VLASŮ and do this for all of the services, just delete the numbers.
The other option is to go directly in the database and change the ID of the services in the desired order, but this can cause the issue if there are some appointments and also for the employees and their relations for services.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thank you! have a nice day!
Hi M,
The pleasure is all mine.
Have a great day!
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables