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  Public Ticket #2433043
Service Price Bug - Price does not update
Closed

Comments

  •  1
    miraki_studios started the conversation

    Hi!

    I just wanted to let you know there is a bug when I change the price of an existing service. If I change the price form the edit Services tab, the price does not change on the website nor in the Employee tab. You have to go through the Employee tab to change the price. 

    There is also a problem that when editing a service description in the Service tab,  if you click and drag to highlight the text and you accidentally go out of the tab, then the tab closes, you loose all changes & have to start again. Too many times this has happened and it's pretty inevitable, not too mention very frustrating.

    Please fix these issues.  Thanks!

  •  2,576
    Aleksandar replied

    Hello miraki_studios

    This is not a bug.

    If you change the price of a service, you will be presented with this:

    4015317229.png

    So, if you click on "No", the employee's price will not change. But if you click on "Update for all", the price will be updated for all employees.

    The click&drag - I agree with you, it's a pretty annoying feat, and it needs to be resolved. We have forwarded this to our development team already, and I hope they'll be able to fix it soon.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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