I'm using the [ameliacustomerpanel] shortcode. And I miss (a lot) a real planning like in the admin/employee but for the user. The present appointment list is not enough and not as readable as a visual planning.
The front-end Customer panel is for customers and customers in Amelia don't have the same access/permissions as employees and admins. You can see the access and permissions for each user role given in Amelia here and you can read more about the Roles settings by following this link.
I am not sure on what exactly do you think of when you say real user planning. Customers can login to the back-end of WordPress if you give them Amelia Customer wp user role and have the same view of the appointments like employees and admin in the back-end, if this is what you want.
I mean by real planning a calendar view (day/week/month) like in the admin/user backend view. But I don't want my customers to go to the backend. It is like asking to a brick and mortar real shop owner to ask his customers to go in the backroom to retrieve their merchandise. No use of a nice and beautiful display then.
That is the point of a shortcode (like the one you provide). I hopped the [ameliacustomerpanel] would have a real planning view and not just appointment list. Hence the ICS/ical file feature request I also made. Displaying it would have been feasible.
I see, you are talking about the Calendar page. Unfortunately, there isn't a possibility to have that page/view on the front-end, in the Customer panel. I will add it as a feature request to our list, so it can be considered for implementation in the future.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hi,
I'm using the [ameliacustomerpanel] shortcode. And I miss (a lot) a real planning like in the admin/employee but for the user. The present appointment list is not enough and not as readable as a visual planning.
Thanks
Hello campanhubert,
The front-end Customer panel is for customers and customers in Amelia don't have the same access/permissions as employees and admins. You can see the access and permissions for each user role given in Amelia here and you can read more about the Roles settings by following this link.
I am not sure on what exactly do you think of when you say real user planning. Customers can login to the back-end of WordPress if you give them Amelia Customer wp user role and have the same view of the appointments like employees and admin in the back-end, if this is what you want.
Hi Marija, Thanks for your reply.
I mean by real planning a calendar view (day/week/month) like in the admin/user backend view. But I don't want my customers to go to the backend. It is like asking to a brick and mortar real shop owner to ask his customers to go in the backroom to retrieve their merchandise. No use of a nice and beautiful display then.
That is the point of a shortcode (like the one you provide). I hopped the [ameliacustomerpanel] would have a real planning view and not just appointment list. Hence the ICS/ical file feature request I also made. Displaying it would have been feasible.
You are welcome!
I see, you are talking about the Calendar page. Unfortunately, there isn't a possibility to have that page/view on the front-end, in the Customer panel. I will add it as a feature request to our list, so it can be considered for implementation in the future.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.