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  Public Ticket #2432375
back/next button don't show
Closed

Comments

  • Batiste started the conversation

    Hello,


    A customer pointed out that when booking an appointment on his phone (iphone) the next and back option aren't visible after choosing the date and time. They can see it briefly after clicking the button, then the text appears but the next screen is already loading in. 

     I've also checked this and added a screenshot. Any idea why this is happening? How can I fix this? 


    Kind Regards,

    Batiste

  • [deleted] replied

    Hello Batiste, 

    It seems like there is a conflict between Amelia and some other CSS on your website - your theme's CSS or some other plugin's CSS. Please try adding this custom HTML to the page where you have your Amelia shortcode to fix this issue: 

    <style>
    #am-back-button {background-color: white !important;}
    #am-continue-button {background-color: white !important;} </style> 

    and let me know if this helped. 


  • Batiste replied

    Hey Marija,

    This worked.

    Thanks :)

  • [deleted] replied

    Great, glad to see that!

    You are welcomesmile.png 

    If you have any other questions or issues feel free to open a new ticket and we will gladly help.