We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, do you have a refund policy if I'm not satisfied with the plugin? I have been using gAppointments until now but it slows down my website a lot. I would need to make sure that your plugin doesn't do the same before going for it in a definitive way
Hi Alessandro,
Thank you for your interest in our plugin.
Yes, we have '15 days money back guarantee' so you can purchase and try our plugin and if it doesn't suit your needs you can ask for the refund in the first 15 days.
Best regards.
i did cancelled the subscription and applied for refund but there is acknowledgement by tmsplugins side. when will i get the refund back. i applied for it yesterday. on 16 jun 2020
Hi Sushant,
It usually takes a couple of days for refund to be processed, you will get it soon.
Best regards.