As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, do you have a refund policy if I'm not satisfied with the plugin? I have been using gAppointments until now but it slows down my website a lot. I would need to make sure that your plugin doesn't do the same before going for it in a definitive way
Hi Alessandro,
Thank you for your interest in our plugin.
Yes, we have '15 days money back guarantee' so you can purchase and try our plugin and if it doesn't suit your needs you can ask for the refund in the first 15 days.
Best regards.
i did cancelled the subscription and applied for refund but there is acknowledgement by tmsplugins side. when will i get the refund back. i applied for it yesterday. on 16 jun 2020
Hi Sushant,
It usually takes a couple of days for refund to be processed, you will get it soon.
Best regards.