As previously announced via banners and our newsletters, support is no longer available through this platform.
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Reservations have been correctly placed, but there's no notifications sent via emails.
I checked SMTP option and WP mail option.
I cannot neither send test emails from the notifications settings window.
Hello Inori Okubo,
Thank you for your purchase and apologies for replying late, we don't work on weekends.
Sometimes using SMTP for some providers like Gmail or similar is not supported by the hosting/server. So you need to check this out with them as well, what configuration is needed for SMTP sending emails on your servers.
If you have some other plugin for this purpose, sending emails/ SMTP, on your website, then you need to choose WP Mail as a Mail service in Amelia and it will use that other plugin's configuration for sending emails.
Let me know if this helped.