We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2430495
Assign services to specific days only
Closed

Comments

  •  4
    Enzo started the conversation
    June 6, 2020 at 12:05am

    Hi,

    is it possible to assign services on specific days? For example
    Service 1, 2 and 3 - Monday
    Service 4, 5 - Tuesday
    etc. etc.

  • Rami Taher replied
    June 6, 2020 at 12:13am

    I don't work for Amelia, actually I just installed it today, but I think I can help you with your question. 

    Each service can have its own appointment calendar that's specific to that service. So, for service 1, you can put Monday and Tuesday only as calendar options, and service 2 only on Wednesday and so forth. 

    As I said, I'm new to this, so maybe someone else has a better answer. Good luck! 

  •  4
    Enzo replied
    June 6, 2020 at 12:42am

    Really? Can you tell me where I can find the relative setting? Or share a screenshot? I can't find it.

    Thanks

  • Rami Taher replied
    June 6, 2020 at 12:49am

    I'm really sorry, I gave you wrong information, I remembered seeing that option but you can specify employee calendar, not service calendar, sorry again. 

  • [deleted] replied
    June 8, 2020 at 11:18am

    Hello Enzo, 

    Apologies for replying late, we don't work on weekends.

    You can achieve that if you assign different services to different days to the employees' work hours, since the availability of the services on the front-end is configured by setting up the employees' work hours. 

    When you go to Employee's Work hours tab on the Employees page in Amelia, you can assign different services to different days or different work time periods in the same day, if you need. 

    So, you can assign Services 1, 2 and 3 on Monday to the employee, and services 4 and 5 on Tuesday. When the Services field is left empty it means it is applied to all services assigned to this employee under the Assigned Services tab. 

    If you have any further questions feel free to ask.

    Hello Rami, 

    Thanks for trying to help out!