As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
I installed your plugin and didn't like it so I refunded but it left a lot of files in my website and I want to remove it!
Tell me how and Why do you do this anyway?
Hi Ted Ellis Velos,
Sorry for this inconvenience.
Amelia does keep all the tables in the database, so you wouldn't lose the info you have saved (employees, working hours, days off, special days, appointments, customers, services, and so on) in case you wish to simply update the plugin.
If you don't want to use Amelia anymore you will need to go ahead and delete all Amelia tables from the database.
Best regards.