I have found fields in database of notification table to send notification Before and After. Could you please let me know , how can I use it and send email like 2 hour before appointment and SMS 1hour before appointment. ? How can I setup new custom emails ? Please respond urgently ASAP. Thanks
There isn't a possibility to create custom emails in Amelia with its current built-in features. You can use the email notifications provided on the page Amelia -> Notifications that are automatically sent. There is the Next day reminder notification which is sent before the appointment at certain time, the one that you choose on the Notifications page and there is the Appointment follow up notification for which you choose what time after the appointment it will be sent.
These notifications require a Cron job set, you will find instructions for setting it up in our FAQ section.
Hi Support,
I have found fields in database of notification table to send notification Before and After. Could you please let me know , how can I use it and send email like 2 hour before appointment and SMS 1hour before appointment. ? How can I setup new custom emails ? Please respond urgently ASAP. Thanks
Hello Harry,
There isn't a possibility to create custom emails in Amelia with its current built-in features. You can use the email notifications provided on the page Amelia -> Notifications that are automatically sent. There is the Next day reminder notification which is sent before the appointment at certain time, the one that you choose on the Notifications page and there is the Appointment follow up notification for which you choose what time after the appointment it will be sent.
These notifications require a Cron job set, you will find instructions for setting it up in our FAQ section.