We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
The plugin looks amazing! I want to recommend my manager to purchase it however I need to be sure of a few things.
1. Is it necessary for a person to choose a service before booking? Can't a person just click on a date with an event and book it right then and there?
2. Can the plugin take my Google Calendar Events and Appointments and upload it to the Plugin's Calendar.
Thank you
Hi Khaka,
Thank you for your interest in our plugin.
1. Yes, it is mandatory to choose a service in order for customer to be able to see available dates and time slots. However, if you have just one service and one employee then the calendar will be shown right away. As for the events, they are shown in the list so customer can choose one of them. We also plan to work on the Calendar Event form where events will be shown in the calendar and once user clicks on the date he will see available events for that date.
2. Google Calendar events (with busy status) affects the number of free time slots in Amelia by deleting them but they cannot be shown in Amelia.
Best regards.