We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Whenever I sign in with a google account on the employees page, I get a notification from google:
"This app isn't verifiedThis app hasn't been verified by Google yet. Only proceed if you know and trust the developer."
The sync works ok, but is there a way to verify it with Google so I don't get the safety warning?
Hello Enzo,
This can't be changed at the moment, unfortunately. The Google verification takes a lot of time.
If you have any further questions feel free to ask.
Thanks Marija!
Is this purely down to Google? Do we just wait? Any ideas how long it might take?
You are welcome, Enzo.
Apologies for replying late, we don't work on weekends.
Yes, this is up to Google. Unfortunately, we don't have that information.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.