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Hi,
I'm trying to set up an on-site cleaning service booking with Amelia on my website. I have set up Employee, Services and Locations on Amelia back-end.
I would like to let the customer choose the service location on the front end. Certain locations should only be visible to certain employees. For example if a customer selects Employee A and Service A, he should only be able to select Location A or B. Meanwhile if the customer selects Employer B and Service A, he should be able to select Location B or C only. Is this possible?
Thank you.
Hello Vigneswaran,
Thank you for your purchase.
Both Services and Locations are assigned to Employees in Amelia.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
So the services/locations you assign here in the employee's work hours will be the availability of that combination of employee/service/location.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.
If you have any further questions feel free to ask.
Hi,
Thank you for your reply.
I better go with custom fields.
Thanks.
Vigneswaran Ramu
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.