We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have recently bought this plugin to use for our several branches.
the branches have to be able to book their own appointments for new customers
also when they book an appointment to select how long that appointment will take.
Are you able to assist with this please?
Thanks
Daniela
Hello Daniela
Thank you for your purchase.
I'm not sure I understand your setup. Do you have a multi-site installation?
The customers cannot choose how long the appointment will last. This is determined by the duration of the service.
Could you explain in a bit more detail what you wish?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander.
We ha e multiple branches that I have setup and locations on the application.
Each branch has an employee that has to be able to add appointments to their own diary but they can’t at the moment because they can’t add new customers. Also the employee needs to block time in the diary when he might be doing other jobs in the branch like paperwork. Is there are a way to be able to achieve the above. If you send me an email address maybe I can explain further if this doesn’t make sense.
Thanks
Daniela
Hello Daniela
If this is all on a single website, it could be achieved with some workarounds.
You would need to install the User Role Editor plugin, and enable the following capabilities for Amelia Employee user role:
amelia_read_customers
amelia_write_customers
amelia_delete_customers
This should be enough, but you can always enable or disable whichever capability you wish with this plugin.
As for blocking of specific times in the calendar - you can do this by connecting the employee with his Google calendar, through our Google Calendar integration, or by adding special days, which will override existing working hours for employees.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables