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  Public Ticket #2427547
Zoom Integration and auto register
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  • Venessa West started the conversation

    I have setup Google Calendar and Zoom Integration. I tried setting up an appointment as a test to see how everything works. 

    I got the Invitation Email however it has the joining info as 

    Join with Google Meet instead of Zoom. 

    I have the settings to automatically create the user however the email for the account creation was not sent. 

    I also used %zoom_url_date_time% in the settings however this is what showed up typed exactly like that. 

    What am I doing wrong?


    Here are the screenshots:

    Inside Amelia Backend.. shows Zoom Meeting and Zoom URL

    https://workdrive.zohoexternal.com/external/6OeinmqBiM6-JjJ4d


    Here is the calendar event that shows Google Meet

    https://workdrive.zohoexternal.com/external/6OeinmqBk4A-JjJ4d

    and it was sent to me gmail email address instead of my Zoom email address. 

  • [deleted] replied

    Hello Venessa, 

    The Google meeting link is sent in the invitation email by default, and if you need the Google events to have the Zoom link and other appointments' info from Amelia you need to add placeholders for that to the Google fields. 

    For any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Google calendar settings. You can find all the placeholders when you click on </>Show Email Placeholders in Amelia -> Notifications, by clicking on the placeholder in the list you copy it and then you can paste that placeholder to the above mentioned fields in Amelia Settings. 

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    I have the settings to automatically create the user however the email for the account creation was not sent. 

    This email is sent from your WordPress, like any other when some user is created there, so please check out the WP settings for these emails.

    I also used %zoom_url_date_time% in the settings however this is what showed up typed exactly like that. 

    The Zoom placeholder is not correct, please check out how to add them in the instructions above. The placeholders for Events and Services are different, the Events placeholders have date/time.

    If you have any further questions feel free to ask.