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  Public Ticket #2427354
Change appointment status and WP custom role
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  •  6
    Emmanuel started the conversation

    Hello, 

    I encounter an issue when trying to change an appointment's status and logged in with a WP custom role. 

    I made a custom role named Admin (Limited) and authorized all Amelia's permissions for this role (using the Members plugin).
    Despite this, i'm unable to change an appointments status (e.g. Pending > Approved) when i'm logged in as an Admin (Limited).
    I have to be logged in with a regular WP Admin role.

    I thought maybe those permissions would allow a custom role to change the appointment's status(?)

    amelia_write_status
    amelia_write_status_appointments

    Can you please check on your side?

    Thanks for your help.

    Emmanuel

  • [deleted] replied

    Hello Emmanuel, 

    I forwarded this to the development team so they can check it out. 

    For now, you can maybe try the Amelia Manager user role for this purpose? If you are not adding some other plugin's permissions to that custom role. 


  •  6
    Emmanuel replied

    Hi marija, 

    Oh, but you"re right, i missed the Amelia roles! 

    I also enabled Amelia Manager extra role for the user with the custom role (in Admin > Users), and she can manage the appointments status now.

    No need to open Amelia's permissions one by one for the custom role actually.

    Thanks for the tip. ;-)

    Regards
    Emmanuel

  • [deleted] replied

    Hello Emmanuel,

    Great, glad to see this solved the issue. 

    You are welcomesmile.png 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.